Introduction

BAKEAT Inc. (hereinafter referred to as "our company") believes that protecting our customers' personal information is an important social responsibility, and we comply with laws and regulations regarding the protection of personal information. We have established the following "BAKEAT Personal Information Protection Policy" and will ensure the protection of personal information.

Scope of handling of personal information

We may collect personal information from customers when they use our stores, sales offices, websites, etc., use the members' club operated by our company, contact us, subscribe to our e-mail newsletter, respond to various surveys, or apply for various prize draws or giveaways. Personal information refers to information that can identify you as an individual, such as your name, address, telephone number, e-mail address, and age. We will manage your personal information appropriately in accordance with this Privacy Policy.

Purpose of use of personal information

We may use the personal information and order information (including information about your order history) collected from you for the purposes set out below. We will not use your personal information for any purposes other than those set out below.

1. To process product orders, confirm order details, and make changes at our company
2. To deliver ordered products and carry out services after purchase
3. To introduce our products, services, events, campaigns, etc. to customers via direct mail, e-mail, etc.
4. To provide member benefits and various services for members of the members' club, or to notify necessary information regarding services and systems
5. To respond to inquiries from customers
6. To request customers to provide their opinions and feedback regarding our services
7. To use the information for purposes for which the Company has separately contacted the customer and obtained individual consent
8. To create statistical data in a format that does not identify individuals, categorized by customer attributes (age, address, etc.), and use it for marketing purposes
9. To provide and display information and services that match the preferences of each customer
10. For other purposes incidental to the above purposes of use

Regarding the safe management of personal information

In order to ensure the accuracy and safety of personal information, we will take necessary and appropriate safety measures to manage access to personal information, restrict the means of taking it out, and prevent unauthorized access, leakage, loss, destruction, falsification, etc. In the unlikely event that an accident involving personal information, such as a leakage, occurs, we will promptly take appropriate measures, including measures to prevent recurrence.

Regarding the entrustment of personal information

We may outsource the handling of personal information to the extent necessary to achieve the stated purposes of use. In such cases, we will disclose personal information only to the extent necessary and will appropriately manage and supervise the outsourced parties through contracts, etc. Outsourced parties include the following:

• Product delivery company
• Printing companies, delivery companies, etc. for sending direct mail
• Collection agency in case of unpaid bills
• Business partners related to the operation of our website

Appropriate acquisition of personal information

We will acquire personal information in a fair manner and will not acquire it through false pretenses or other illegal means.

Disclosure of personal information to third parties

Except when required by law or when disclosing to the above-mentioned business partners, we will not provide or disclose personal information, particularly personal data as defined in the Act on the Protection of Personal Information (personal information that constitutes a searchable database, etc., hereinafter referred to as "personal data") to third parties such as other businesses or individuals without the consent of the individual. However, this does not apply in the following cases.

1. When required by law
2. When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the consent of the individual.
3. When it is particularly necessary for the improvement of public health or the promotion of healthy child development, and it is difficult to obtain the consent of the individual.
4. When it is necessary to cooperate with a national government agency, local government, or a party commissioned by them in carrying out duties prescribed by law, and obtaining the individual's consent may impede the performance of said duties.
5. When the following items have been notified or publicly announced in advance: 1) That the purpose of use includes provision to third parties; 2) The items of data to be provided to third parties; 3) The means or method of provision to third parties; 4) Suspension of provision of personal information to third parties at the request of the individual; However, the following cases do not fall under the category of third parties as defined above.
6. When we outsource all or part of the handling of personal information to the extent necessary to achieve the purpose of use.
7. When personal information is provided in connection with business succession due to a merger or other reason.
8. When personal information is jointly used with a specific person, the individual is notified in advance or made easily accessible to the individual of the items of personal information to be jointly used, the scope of the joint users, the purpose of use by the users, and the name or title of the person responsible for managing the personal information.

Cookies

Our website uses cookies to improve our service to you.
Cookies are data that are automatically stored on the hard drive of your computer or mobile device when you access our website, and are used for the following purposes:

To allow you to access your stored information when you log in to your account To allow information to persist between pages of our website To save your preferred website settings and the items in your shopping basket To recognise whether you have visited our website before To monitor how many times you visit our website, the places you have visited, and the products you have purchased To deliver content specific to your needs

When you first visit a page on our website, you will be shown a banner informing you about the use of cookies.
We will not use cookies unless you give your consent.

If you decline the use of cookies, you may still use our website.
However, please note that disabling cookies may mean that you will not be able to access some of the services on our website (product detail pages, shopping cart, etc.).
If you reject cookies, the shopping cart will not function, so we recommend that you enable cookies in your browser when using the shopping cart.

Our website does not use cookies for any purpose other than displaying the shopping cart and your own purchase history.
However, some pages on our website use cookies to collect access logs to help improve the usability of the website, and to make it even more convenient for customers to use the website by eliminating the need to enter personal information when they return to the website.

Other online privacy concerns

1. Please be aware that if you voluntarily disclose personal information on the Internet, which is accessible to the public, such as on message boards or by posting reviews, that information may be collected and used by other users. If you disclose your email address, you may receive unwanted messages based on the information posted there. You must be aware that you are posting information at your own risk.
2. Third-party sites and services that can be accessed through our website, or companies that collect personal information through sweepstakes, sales promotions, etc., are independent legal entities from our company, and have their own privacy and data collection regulations. Our company does not bear any obligation or responsibility for the regulations or activities of these independent third parties.

Changes and notifications regarding the handling of personal information

We may change this Personal Information Protection Policy without prior notice in order to appropriately protect personal information, or due to the enforcement of new laws, amendments to existing laws, or other circumstances. If we make any changes, we will post a notice on this website to notify you. Please check the latest content on this page when using the website. If you have any requests or questions regarding the handling of personal information, retained personal data, etc., please contact us at the contact details listed at the end of this page.

Personal information manager and disclosure, correction, and deletion

If you wish to be notified of the purpose of use of your personal data held by our company, or to request disclosure, correction, addition, deletion, or suspension of use of your personal data, please contact us by email or mail at the contact details listed at the end of this document. Once we have confirmed that your request is from you, we will respond as promptly as possible.

BAKEAT Membership Terms and Conditions

Article 1 (Members)

"Member" means an individual who applies for membership after agreeing to these Terms and Conditions in accordance with the procedures established by our company.
"Member Information" refers to information regarding the member's attributes and the member's transaction history that the member discloses to us.
These terms and conditions apply to all members and must be observed during and after the registration process.

Article 2 (Registration)

BAKEAT Inc. (hereinafter referred to as "our company") will handle personal information collected through member registration as follows, in accordance with our "Personal Information Protection Policy."

Company name: BAKEAT Co., Ltd.
Personal information management officer: BAKEAT Co., Ltd. Representative, Aizu Sachiko Purpose of use of personal information:
We will use your personal information to contact you, deliver products, and provide various information. As a general rule, we will not disclose member information to third parties without the member's prior consent. However, in the following cases, we may disclose member information and other customer information without the member's prior consent.

• When disclosure is required by law
• When the Company determines that it is necessary to protect the rights, interests, reputation, etc. of the Company.

Member information will be managed by our company in accordance with our "Personal Information Protection Initiative." Our company may use member information for the purposes of providing services to members, improving service content, promoting service use, and ensuring the sound and smooth operation of services. Our company may provide members with information (including advertising) through email newsletters and other means.
If a member does not wish to receive information, they can notify us in accordance with our designated method and we will stop providing that information. However, we cannot stop providing information necessary for the operation of this service at the member's request. The contact point for inquiries regarding personal information handled by our company is as follows. Regarding the personal information provided by customers, we have set up a contact point to receive inquiries regarding disclosure, correction, deletion, notification of purpose of use, and the right to refuse use or provision in accordance with the customer's request. Please contact us via the inquiry form.
This website may use browser cookies to record access information such as the user's domain name, IP address, and the pages viewed.
Furthermore, the use of cookies does not store information that can identify users.

Article 3 (Registration)

Membership Eligibility Customers who agree to these terms and conditions and apply for membership will be eligible to become members after completing the required registration procedures.
Membership registration procedures must be completed by the person who will become a member. Registration by proxy is not permitted under any circumstances.
Please note that we may refuse membership applications from individuals whose membership has been revoked in the past or individuals who we deem unsuitable.
Entering Member Information When registering as a member, please read the input instructions carefully and enter the required information accurately in the designated input form.
When registering member information, you cannot use special symbols, old kanji characters, Roman numerals, etc. If these characters are registered, we will change them.
Password Management Passwords may only be used by the Member himself/herself and may not be transferred or loaned to a third party.
Members are responsible for managing their passwords, including changing them regularly, to prevent them from being known to others.
Any expression of intent made to our company using a password will be deemed to be an expression of intent made by the member himself/herself, and all payments etc. arising therefrom will be the responsibility of the member.

Article 4 (Changes)

If there is any change in the information that a member has provided to us, such as their name or address, they must promptly notify us.
We will not be liable for any damages incurred as a result of not registering changes. Please note that even if changes are registered, transactions that have already been processed before the changes are registered will be carried out based on the information before the changes are registered.

Article 5 (Withdrawal)

If a member wishes to cancel their membership, they must complete the cancellation procedure themselves. After completing the prescribed cancellation procedure, the member will be considered to have cancelled their membership. After the cancellation procedure is completed, the information will be deleted within a reasonable period of time.

Article 6 (Termination of Membership and Obligation to Compensate)

If a member makes a false statement when applying for membership, fails to pay for mail order purchases, or if there are other reasons that the Company deems unsuitable for membership, the Company may cancel the member's membership.
If a member commits any of the acts specified in the following items, the member will be liable to compensate the Company for any damages incurred as a result.

• Unauthorized use of membership number and password
• Interfering with our business by accessing this website and falsifying information or sending harmful computer programs to this website.
• Engaging in any act that infringes the intellectual property rights of the products we handle.
• Any other actions that violate these Terms of Use

Article 7 (Prohibited matters)

When using this service, members are prohibited from engaging in any of the following acts.

• Violating laws and regulations, these Terms, the precautions for using this service, the precautions for shopping on this service, and other terms and conditions.
• Damaging the rights, interests, reputation, etc. of our company or any other third party.
• Engaging in any act that may have a negative impact on the mind and body of minors or any other act that violates public order and morals.
• Engaging in any conduct that causes inconvenience or discomfort to other users or third parties.
• Entering false information
• Sending or writing harmful computer programs, emails, etc.
• Attempting to gain unauthorized access to our servers or other computers
• Lending or transferring your password to a third party, or sharing it with a third party.
• Any other actions that the Company deems inappropriate

Article 8 (Interruption or Suspension of Service)

In order to maintain the operation of the Service in good condition, the Company may suspend the provision of all or part of the Service without prior notice in any of the following cases:

• When necessary for scheduled and emergency system maintenance
• When the system is overloaded
• If system operation becomes difficult due to fire, power outage, or interference by a third party.
• Any other cases where the Company determines that it is unavoidable to stop the system.

Article 9 (Prohibition of Transfer of Rights)

Members may not transfer to a third party, in whole or in part, their status under these Terms and Conditions or their rights or obligations under these Terms and Conditions without the prior written consent of the Company.

Article 10 (Changes and Termination of Services)

The Company reserves the right to change or discontinue all or part of the Service at its discretion without prior notice.

Article 11 (Disclaimer)

We shall not be liable for any damages incurred by members in relation to our services, including system interruptions, delays, suspensions, data loss, etc. due to failures in communication lines or computers, or damages caused by unauthorized access to data.
We do not guarantee that email content sent from our website, server, domain, etc. does not contain harmful content such as computer viruses.
The Company shall not be liable for any damages incurred as a result of a Member's violation of these Terms and Conditions.

Article 12 (Severability)

Even if any provision or part of any provision of these Terms and Conditions is determined to be invalid or unenforceable under the Consumer Contract Act or other laws and regulations, the remaining provisions of these Terms and Conditions and the remaining parts of the provision that is determined to be invalid or unenforceable shall continue to be in full force and effect.

Article 13 (Revision of these Terms)

The Company may revise these Terms and Conditions at its discretion, and may also establish terms and conditions that supplement these Terms and Conditions (hereinafter referred to as "Supplementary Terms and Conditions").
Any revisions or supplements to these Terms and Conditions will take effect when the revised Terms and Conditions or supplementary Terms and Conditions are posted on the website designated by our company.
In this case, members will be subject to the revised terms and conditions and supplementary terms and conditions.

Article 14 (Governing Law, Jurisdiction)

In the event of a dispute arising out of or relating to these Terms and Conditions, the summary court or district court with jurisdiction over the location of our head office shall be the exclusive court of first instance.

Internet transactions (electronic commerce) are included in the mail order sales category of the "Act on Specified Commercial Transactions." In accordance with Article 11 of the "Act on Specified Commercial Transactions," we hereby display the following information.

• Seller: BAKEAT Co., Ltd. Representative: Sachiko Aizu
• Contact: bakeat.tokyo@gmail.com
• Sales price: The sales price will be the displayed amount (displayed price/tax included) plus shipping.
• Payment Method: You can use any payment method supported by Shopify.
• Payment period: Depends on the payment method you choose.
• Product delivery time: We aim to ship your order within 10 days of placing it. However, we may be unable to deliver your order if there is a high volume of orders or due to stock availability. If we are unable to deliver your order on the date and time you requested, we will contact you by email or phone.
• Cancellation: We cannot accept cancellations after an order has been placed.
• Returns: We generally do not accept returns unless the product is defective. Returns and Exchanges:

For details on personal information, please see the "Privacy Policy" page.

terms of service

Article 1: Scope of Application

These terms and conditions apply to customers who use the shopping site (hereinafter referred to as the "official online store") provided by BAKEAT Co., Ltd. (hereinafter referred to as the "Company") and customers who purchase our products (hereinafter referred to as the "Customer"). When you use the official online store, you agree to these terms and conditions.

Article 2: Changes to the Terms

If the change to these Terms and Conditions is in the general interest of our customers, we may change these Terms and Conditions without your prior consent. Any changes to the Terms and Conditions shall be in accordance with Article 548-4, Paragraph 1, Item 2 of the Revised Civil Code, and we shall grant customers who do not wish to have the changed provisions applied the right to cancel or provide a sufficient grace period between the notification of the changes and their application.

Article 3: Suspension or interruption of service provision

We may suspend or stop the service of the Official Online Store to carry out maintenance and inspections without your prior consent, in order to maintain the operation of the Official Online Store in good condition, or for other reasons.

We shall not be liable for any disadvantages that may arise to you during this period.

Article 4: Membership

Customers who have registered as members using the form prescribed by our company will be considered "members." Members will be required to set their own ID and password.

Members must comply with the "Membership Terms and Conditions" set forth in our company regulations.

Article 5: Newsletter Membership

Customers who register for newsletter subscriptions using the form specified by our company are considered "newsletter members." When registering as a member, you will be required to register your email address, but if there are any changes to the information you have provided, you must promptly re-register or amend the information using the form specified by our company.

Article 6: Order changes and cancellations

Once an order is confirmed by the customer, the contents of the ordered product cannot be changed in principle. Furthermore, orders can only be canceled before the product is prepared for shipment. The procedures for canceling an order will follow our designated form.

Article 7: Return and exchange of products

If the delivered product is found to be damaged, soiled, defective, or the wrong product or quantity is incorrect, you must notify us using our designated form within 7 days of receiving the product. After notifying us, you must follow the instructions of our customer support regarding the procedure. In addition, we will not accept any returns or exchanges of products for personal reasons. Please note that returns and exchanges must be completed by the purchaser, regardless of whether the product is a gift.

Article 8: Delivery of Products

After ordering, regular products will be delivered within 2-6 days, excluding weekends and holidays. For pre-ordered products, delivery dates and times will be subject to announcements on the product details page, blog, various advertisements, etc.

We shall not be liable for any inconvenience or damage suffered by customers due to delivery delays caused by natural disasters, infrastructure problems, delivery company circumstances, or other reasons not attributable to our company.

Article 9: Shipping fees, cash-on-delivery fees and price revisions

We will charge customers a flat rate of 500 yen nationwide for shipping and a flat rate of 300 yen for cash on delivery. Furthermore, we reserve the right to revise shipping and cash on delivery fees and other product prices without the customer's prior consent in order to reflect market prices or for reasons such as rising material costs.

Article 10: Prohibited matters

You must not do the following:

1. Use of the official online store or other services in a manner that deviates from normal use
2. Any act that interferes with our business
3. Any act that infringes or may infringe trademark rights, copyrights, privacy rights, or other rights
4. Applying for online membership registration with false registration details
5. Placing an order using false information or using another person's internet membership, or assisting in such actions.
6. Reselling our products, listing or selling them on auction sites, or preparing for such, or placing orders or applying for samples for any other profit-making purposes.
7. Credit card fraud
8. Misuse of other people's personal information
9. Sending or writing harmful computer programs, emails, etc.
10. Any other act that the Company deems inappropriate

Furthermore, if a customer falls under any of the above items, the Company may, without any warning or notice, restrict, refuse or suspend transactions, or revoke rights such as membership rank, or cancel or terminate the contract.

Article 11: Resale, sales on auction sites, etc.

We prohibit the resale of products sold at our official online store and physical stores, the listing or sale of products on auction sites, or preparation for such activities, as well as other profit-making activities. We will not accept warranty registrations or repairs for products purchased through any channels other than our official sales channels.

Article 12: Prohibition of Transfer of Rights

You may not transfer to a third party, in whole or in part, your status under these Terms and Conditions or any rights or obligations hereunder without our prior written consent.

Article 13: Handling of Personal Information

We will handle your personal information appropriately in accordance with our personal information protection policy.

Article 14: Severability

Even if any provision or part of any provision of these Terms and Conditions is determined to be invalid or unenforceable under the Consumer Contract Act or other laws and regulations, the remaining provisions of these Terms and Conditions and the remaining parts of the provision that is determined to be invalid or unenforceable shall continue to be in full force and effect.

Article 15: Compensation for damages

If the Company is liable for damages in connection with the use of the Service, the Company shall be liable for damages up to the total amount of fees paid by the Customer to the Company.


Article 16: Governing Law

The establishment, validity, performance and interpretation of these Terms and Conditions shall be governed by Japanese law.


Article 17: Agreed jurisdiction

If any problems arise between you and us regarding our official online store, physical stores selling our products, or other services, we will resolve the issue through mutual consultation.
If the matter cannot be resolved through consultation, a lawsuit or request for mediation may be filed, and the summary court or district court with jurisdiction over the location of our head office shall be the exclusive court of first instance.

Supplementary Provisions:

Established on January 24, 2024

• In principle, returns and exchanges of products are limited to defective products.
• Please contact us within 7 days of receiving the product .
• Please arrange for the return of your product within 30 days of purchase .

*We cannot accept returns or exchanges for products that have been purchased more than 30 days ago or products that are in a different condition from when they were delivered.
*We do handle some antique items, but as these are antique items there may be individual differences in shape, size, texture, etc., as well as scratches, distortions, rust, etc. that are typical of antique items, so please be aware of this before considering a purchase.

• Tokyo Metropolitan Public Safety Commission
• No. 301042417209
• BAKEAT Co., Ltd.